Center post umbrella
Let's identify your product.
Every Tuuci product has a Product ID. If you can find yours, we will get the right parts on the first try. If not, answer a few questions and we will figure it out.
How would you like to identify your product?
Product ID
Helps us match canopy parts if your fabric is custom.
Photos of broken parts
Upload up to five photos. Helps the parts team confirm what you need.
The example photos below are what we need in order for the parts team to confirm the parts you need.
Show us the frame under the canopy
Shows hubs, ribs, and lift mechanism.
Broken part close-up
Fill the frame with the damage.
Complete umbrella
The whole product in one shot.
Product ID code
The product ID is at the top of the mast — take a picture of that for us.
Add what you can — phone photos are fine.
Drag photos here or
Up to 5 · JPG · PNG · HEIC · 10 MB max