Cantilever umbrella
Let's identify your product.
Every Tuuci product has a Product ID. If you can find yours, we'll get the right parts on the first try. If not, answer a few questions and we'll figure it out.
How would you like to identify your product?
Product ID
Helps us match canopy parts if your fabric is custom.
Photos of broken parts
Up to 5 photos. Helps the parts team confirm what you need.
Four photos help the parts team match the right SKU on the first reply
Complete umbrella
The whole product in one shot.
Broken part close-up
Fill the frame with the damage.
Underneath the canopy
Shows hubs, ribs, and lift mechanism.
Product ID code
Usually a tag at the top of the mast.
Take all four if you can — phone photos are fine.
Drag photos here or
Up to 5 · JPG · PNG · HEIC · 10 MB max